Privacy Policy

At U-Pensure (operating under U-Pensure Pte Ltd, registered under UEN: 202412345M in Singapore), we take the security of your medical and contact information very seriously. This policy outlines how we gather, process, and protect your information in full compliance with the Personal Data Protection Act (PDPA) of Singapore and general digital safety requirements.

1. Information We Gather

To provide high-quality insurance recommendations, we collect the following datasets:

• Directly Provided Data: Name, phone number, email address, and age of the prospective insured individuals sent via forms.
• Analytical Data: IP addresses, browser types, country of access, and pages visited gathered during your sessions.

2. Purpose and Legal Basis of Processing

We process your data strictly under the consent framework defined by PDPA guidelines. This is summarized in the table below:

3. Data Sharing and Third Parties

We do not sell, lease, or distribute your personal details to outside advertisers. Your data is only analyzed by our registered Singapore advisory representatives to draft your personalized coverage recommendations. In rare circumstances, data may be disclosed to government bodies to fulfill legal or regulatory compliance rules under the Monetary Authority of Singapore (MAS).

4. Your Legal Rights

Under the PDPA Singapore, you have specific rights regarding your personal information:

• Access: Request to view the personal data we store about you.
• Correction: Update any outdated or inaccurate details.
• Withdrawal of Consent: Revoke our ability to process your data at any time.
• Lodge a Complaint: File an inquiry with the Personal Data Protection Commission (PDPC) of Singapore if you believe we have mishandled your data.

To exercise any of these rights, please contact our Data Protection Officer immediately at [email protected].